PERSONAL SERVICE
Hey all, Lisa here. I know I say 'we' alot throughout the website, but as many folks know - EGOpicks is actually a one-woman show.
Using 'me' and 'I' all over a website sounds weird and lonely, so I justify using 'we', 'us' and 'our' as an homage to my husband Barry and our two adult kids who always jump in to help me whenever I need a hand. And of course there's my furry sidekick - EGOpup Bailey - who is proud of her honorary title of 'Head of Security and Delivery Notification'.
WIth that explained, I'm so proud of the personal one-on-one service that I've been able to provide my customers with each and every order since 2007. I value my new and returning customers, and I put extra effort into creating custom products that you will be proud to use and show off for years to come.
I personally review each order and send mockups for your approval before I print, and I will always reach out via email if I have any concerns or recommendations regarding your design or product selection - or if there’s something I think we can do to take your finished product to a new level of 'WOW!”
Any questions you may have before, during or after your purchase will be happily answered by yours truly in a timely manner.
HIGH STANDARDS & ATTENTION TO DETAIL
I am so proud to say that I have always maintained an extremely high ‘happy customer’ rate. I get smile-inducing emails almost every day saying how much my customers like their custom EGOpicks products, and that they came out even better than expected.
I am extremely ‘picky’ myself, and some would say a bit of a perfectionist - so I simply refuse to send out anything that I'm not extremely proud of. Proof of this would be the thousands of misprinted picks that accumulate as I fine-tune each design layout - which I donate to a number of amazing non-profit youth music programs, such as Guitars Not Guns.
HIGH QUALITY PRODUCTS
When you order from EGOpicks, you can be sure that you will be getting stage-ready gear made of premium materials.
We use the very same CELLULOID GUITAR PICKS that many of the iconic guitar manufacturers print their logos on and sell in your favorite music stores.
Our new, industry-standard line of DELRIN GUITAR PICKS are manufactured using the exact same material used by our major competitors - with the final step of our manufacturing process done right here on site to ensure a quality finished product.
Our professional line of Hickory DRUMSTICKS are made right here in Canada by the country’s #1 drumstick manufacturer – Los Cabos Drumsticks - and customized for you right here at EGOpicks. It’s a partnership we are very proud of.
Our popular accessories and BAND MERCH items were designed by us, and are exclusive to our EGOpicks customers. All items are made to order right here at EGOpicks.
SMALLER QUANTITIES
This is where EGOpicks changed the custom guitar pick industry.
Back in 2007, the smallest order of custom picks you could find anywhere was 144 picks. This was great for for touring musicians, but not exactly economical for parents that wanted to get their 11 year-old a cool stocking stuffer. This was the #1 reason I started EGOpicks.
The minimum quantity for custom guitar picks on the EGOpicks website is 100 picks, but you can get quick and easy 12 pc. custom guitar pick sets through our 5-star rated ETSY SHOP
For custom drumsticks, the minimum order is just 2 pairs.
ENVIRONMENTALLY CONCIOUS
Considering that a good portion of our products are plastic, we make sure that we do everything we can to reduce our impact on the environment ...
* We ship all of our products in environmentally friendly packaging. All of our inner and outer packaging is now 100% recyclable - and we encourage our customers to store their picks in re-usable containers like our popular EGOpicks ‘Pick Pouches’.
* We donate all misprinted guitar picks to various non-profit youth guitar programs instead of sending them to the landfill.
* We ensure that all waste from manufacturing, printing and shipping processes are minimized as much as possible, and recycled or disposed of properly and responsibly.